Every workers' compensation professional knows what it feels like to start the day with a plan, …
Are You Solving Today’s Claim or Building Tomorrow’s Program?Read More
If Everyone Is Responsible, No One Is Responsible
One of the easiest ways for a workers' compensation program to lose momentum is surprisingly …
The Secret to Better Workers’ Comp Results Is Knowing What to Fix First
There is never a shortage of new ideas in workers' compensation. Every year brings another …
The Secret to Better Workers’ Comp Results Is Knowing What to Fix FirstRead More
How to Stop Fraud Without Losing Employee Trust
Fraud is one of the most talked-about topics in workers' compensation. Stories about exaggerated …
Are You Preparing Workers’ Comp Claims for Settlement or for Success?
Most workers' compensation claims never make it to trial. They are resolved through communication, …
Are You Preparing Workers’ Comp Claims for Settlement or for Success?Read More
Why Your Lowest-Cost Facility Holds the Blueprint for Success
Are You Looking in the Wrong Places? When organizations review their workers' compensation …
Why Your Lowest-Cost Facility Holds the Blueprint for SuccessRead More
One Metric Can Move Your Entire Workers’ Comp Program
More Data Doesn't Always Lead to Better Decisions Today's workers' compensation programs have …
One Metric Can Move Your Entire Workers’ Comp ProgramRead More
Meeting Tomorrow’s Claims Challenges with Certainty Today
Claims leaders today aren’t just managing cases; they’re managing volatility. Rising caseloads, …
Meeting Tomorrow’s Claims Challenges with Certainty TodayRead More
Five Questions Every Workers’ Comp Dashboard Should Answer
Most Dashboards Have Plenty of Data but Very Little Direction Workers' compensation …
Five Questions Every Workers’ Comp Dashboard Should AnswerRead More
Why Consistency Matters More Than Perfection in Workers’ Comp
Organizations often assume that improving workers' compensation requires a major overhaul. They …
Why Consistency Matters More Than Perfection in Workers’ CompRead More
How Simple Communication Can Reduce Workers’ Comp Costs
When organizations look for ways to improve their workers' compensation results, they often search …
How Simple Communication Can Reduce Workers’ Comp CostsRead More
Why Workers’ Comp Should Start on Day One of Employment
When most organizations think about workers' compensation, they think about what happens after an …
Why Workers’ Comp Should Start on Day One of EmploymentRead More
Why Monitoring Claim Status Isn’t Enough
Most employers believe they're managing their workers' compensation program because they're …
The Real Purpose of a Workers’ Comp Claim Review
Many employers believe workers' compensation claim reviews are designed to reduce claim costs. …
Who Should Be in Your Workers’ Comp Claim Review Meetings?
Many employers assume the more people they invite to a workers' compensation claim review, the more …
Who Should Be in Your Workers’ Comp Claim Review Meetings?Read More
Dedicated vs. Designated Adjusters: Understanding the Difference
Many employers evaluate workers' compensation programs based on premiums, service fees, or claims …
Dedicated vs. Designated Adjusters: Understanding the DifferenceRead More
Looking Beyond Price When Selecting a Workers’ Compensation Partner
When employers evaluate workers’ compensation carriers, TPAs, or claims administration services, …
Looking Beyond Price When Selecting a Workers’ Compensation PartnerRead More
How Regular Claims Reviews Help Employers Avoid Costly Surprises
Many employers spend most of their workers' compensation management efforts reacting to individual …
How Regular Claims Reviews Help Employers Avoid Costly SurprisesRead More
The ROI of a Five-Minute Phone Call to an Injured Employee
Many employers spend thousands of dollars on workers’ compensation programs designed to improve …
The ROI of a Five-Minute Phone Call to an Injured EmployeeRead More
How Empathy Reduces Workers’ Comp Costs
When employers discuss workers’ compensation cost reduction, the conversation usually centers on …
